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Problem with Update 2 for ESX 4.0 and View clients using PCoIP

VMware has given out a VMware Alert for customers who are using VMware View in combination with PCoIP and ESX 4.0 to NOT update with ESX Update 2 yet.

After upgrading ESX 4.0 hosts with Update 2 VMware View clients are unable to connect to the virtual desktops. VMware is currently investigating a workaround for customers that have installed ESX 4.0 Update 2 and are affected see for more information and update the following KB Article: KB Link

This Knowledge Base article will be updated as new information becomes available. If you have been affected by this, please read the KB.

Symptoms are:

  • Connections to virtual desktops using PCoIP fail
  • You are no longer able to connect to virtual desktops using PCoIP
  • You have recently updated VMware Tools

For example, you have installed ESX 4.0 Update 2, which updates VMware Tools, and you are no longer able to connect to virtual desktops using PCoIP.

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About

Edwin Weijdema works as an Enterprise Architect at Imtech ICT in the Netherlands. His job is to build bridges between management and the technicians and vice verse. He has many different roles including working as a speaker, trainer, writer, pre-sales consultant, enterprise architect as well as providing risk analysis and responding to concerns and questions posed by his clients. In 2010 and 2011 VMware awarded him the VMware vExpert award for blogging and community efforts. In his spare time he likes to relax in a good online game with friends.