The last few months we where asked several times to reset a password set on the main account for Dell EqualLogic storage, also known as the grpadmin account.
If you really don’t know the password set on the grpadmin but still have physical access to it you can start a recovery procedure to reset the grpadmin account back to the default password: grpadmin.
Important: Because you must power-cycle one group member as part of the password reset procedure, volumes with data stored on that member will be unavailable and active iSCSI connections to those volumes will be lost until the member is restarted. You may want to warn users of any impending offline volumes and iSCSI disconnections before resetting the password.
To temporarily reset the grpadmin account password to the default factory-set password, follow these steps:
1.) On one group member, connect the appropriate serial cable to serial port 0 (the correct cable will be different on different models of the PS Array) on the active control module. The active control module is indicated by the green control module status LED labeled ACT. The status LEDs are located on the controllers sometimes on the left side or next to the serial port on other controllers.
2.) Turn off power to the member (if you have dual power supplies, turn off both power supplies). Volumes with data located on the member will be offline and iSCSI connections to those volumes will be lost until the member is restarted.